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Cancellation and Refunds
ODDMODE / CUSTOMER INFORMATION
Cancellation and Refunds
ODDMODE
Unicloth Apparels
Registered address: 107-B Tulip Building, Type C-2,
Next to Laxmi Park, Beverly Park,
Jangid Enclave Road, Mira Road,
Thane, Maharashtra 401107, India
Shop / returns: A40, Shanti Shopping Centre,
Behind Monginis, Opposite Mira Road Railway Station,
Mira Road, Thane, Maharashtra 401107, India
customercare@oddmode.in
9821979545
Order cancellation
Contact support as soon as possible to request cancellation before dispatch. If fulfilment or dispatch has begun, cancellation may no longer be possible; an eligible delivered item may be handled under the return policy.
Change of mind
Return requests are accepted within 10 days from delivery for unused, unworn and unwashed items with original tags attached and original packaging where reasonably applicable.
Size exchange
Size exchanges are available within 10 days from delivery, subject to replacement stock. Items must be unused, unworn and unwashed, with original tags attached and original packaging where reasonably applicable.
Wrong, damaged, defective or not as described
Contact support promptly with the order number and relevant evidence. After verification, ODDMODE will provide an applicable remedy, which may include replacement, exchange or refund, subject to applicable law.
Refund method and timing
Approved refunds are returned to the original payment method where possible, within 5–7 business days after approval / applicable quality checks. Bank or payment-provider posting time may vary.
Return shipping and inspection
The customer pays reverse shipping for change-of-mind or size-change requests unless the store confirms a free exchange. The merchant pays return/replacement shipping for verified wrong, damaged, defective or not-as-described products. Products may be inspected before a remedy is completed.
How to request help
ODDMODE
Unicloth Apparels
Registered address: 107-B Tulip Building, Type C-2,
Next to Laxmi Park, Beverly Park,
Jangid Enclave Road, Mira Road,
Thane, Maharashtra 401107, India
Shop / returns: A40, Shanti Shopping Centre,
Behind Monginis, Opposite Mira Road Railway Station,
Mira Road, Thane, Maharashtra 401107, India
customercare@oddmode.in
9821979545
For more detail, see the Returns and Exchanges policy.
This customer information is intended to describe ODDMODE’s operations clearly and does not limit rights available under applicable law.
